Privacy Policy

1. Information We Collect

1.1 Files You Upload

When you use our conversion service, you upload image files (HEIC, HEIF, PNG, JPG, WebP, AVIF) to our servers for processing. These files are temporarily stored only for the duration of the conversion process.

1.2 Automatically Collected Information

• Usage Data: We collect information about how you interact with our service, including the number of files converted and conversion settings used.
• Technical Data: We may collect IP addresses, browser type, device information, and access times for security and performance purposes.
• Cookies: We use essential cookies to maintain service functionality and user preferences.

2. How We Use Your Information

2.1 File Processing

Uploaded files are used solely for the purpose of format conversion. We apply the conversion settings you specify and generate the output files.

2.2 Service Improvement

We use aggregated, anonymized data to improve our service, including:

• Monitoring service performance and reliability
• Understanding usage patterns to optimize our conversion algorithms
• Identifying and fixing technical issues

3. Data Storage and Security

3.1 Temporary Storage

3.2 Security Measures

• Encryption: All file transfers use HTTPS encryption
• Access Control: Strict access controls limit who can access uploaded files
• Monitoring: We monitor our systems for unauthorized access attempts
• Isolation: Processing happens in isolated, secure environments

4. Information Sharing

We do not sell, trade, or share your files or personal information with third parties. The only exceptions are:

• Legal Requirements: If required by law, court order, or governmental regulation
• Service Providers: Trusted third-party services that help us operate our platform (under strict confidentiality agreements)
• Security: To protect our rights, property, or safety, or that of our users

5. Cookies and Tracking

5.1 Essential Cookies

We use only essential cookies necessary for service functionality:

• Language preference storage
• Conversion settings persistence
• Security and fraud prevention

5.2 No Tracking

We do not use advertising cookies, analytics cookies, or any tracking technologies for marketing purposes.

6. Your Rights

You have the following rights regarding your data:

• Access: Request information about data we hold about you
• Deletion: Request deletion of your data (though files are auto-deleted after 1 hour)
• Correction: Request correction of inaccurate data
• Withdrawal: Withdraw consent for data processing at any time

7. International Users

Our service is available globally. If you are accessing our service from outside the United States, please note that your data may be transferred to and processed in the United States, where our servers are located.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

10. Contact Us